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Privacy Policy

Effective Date: [07/04/2025]

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Matrika Studio (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

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By using our website Matrika Studio | Holistic Coaching and Healing, you agree to the practices described in this policy.

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1. Who We Are

Matrika Studio is a provider of transformational coaching, intuitive healing, and Reiki services.
Contact:
Matrika Studio: Remo
Email: remo@matrikastudio.com

We act as the “data controller” for the personal data we collect.

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2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity data: Name, email address, phone number

  • Contact data: Email address, mailing address, telephone number

  • Health-related information: Only when voluntarily shared by you during sessions or bookings

  • Technical data: IP address, browser type, operating system (via cookies or analytics tools)

  • Usage data: How you use our website and services

  • Marketing data: Your preferences in receiving newsletters or promotional content

 
3. How We Collect Your Data

We collect personal data through:

  • Contact forms on our website

  • Booking and registration forms

  • Newsletter sign-ups

  • Direct communication (email, phone, social media)

  • Cookies and similar tracking technologies

 
4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: You have given clear consent for us to process your data

  • Contractual necessity: To provide services you have requested

  • Legal obligation: To comply with legal or regulatory requirements

  • Legitimate interests: For communication, marketing, and service improvement, unless your rights override our interests

 
5. How We Use Your Personal Data

We use your data to:

  • Provide and manage our services

  • Communicate with you about appointments or updates

  • Improve our website and services

  • Send occasional newsletters or marketing (with your consent)

  • Comply with legal obligations

 
6. Sharing Your Data

We do not sell your data. We may share it with:

  • Service providers (e.g., email platforms, booking software) under data processing agreements

  • Legal or governmental authorities when required

 
7. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

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8. Data Retention

We retain your data only as long as necessary for the purposes outlined, or as required by law. You may request deletion of your data at any time.

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9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Data portability

  • Lodge a complaint with your local data protection authority

To exercise your rights, contact us at remo@matrikastudio.com.

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10. Cookies

We may use cookies to enhance your experience. You can control cookie preferences through your browser settings or our website’s cookie consent banner.

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11. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

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12. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies.

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13. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

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14. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

Email: remo@matrikastudio.com
 

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